Phone: +1(309) 297 6871(Whatsapp Only)

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Although your delivery charges will be calculated at checkout.


Shipping Type




In-Store pickup




1-2 days




Which payment methods are accepted in the Online Shop?
  • Credit Card (Visa, Verve, MasterCard)
  • Paypal
How long will delivery take?

On an average, delivery takes 7-10 working days. However, this may vary by location

Contact our customer care for more details. +234 000 000 0000

How secure is shopping in the Online Shop? Is my data protected?

Isha O. makes considerable amount of effort to make sure that your information is very well protected and secured. Your card details, order information, bank details, name etc. are well encrypted with SSL (Secure-Socket-Layer)

What exactly happens after ordering?

After placing your order, you will receive a notification confirming your order via e-mail. After the order is processed with us, a receipt will be sent as well. Then we package your order, deliver to you. A notification will also be sent once delivery is completed.

Do I receive an invoice for my order?

Once your payment is processed and or confirmed, an e-mail containing your invoice and or receipt will be sent to you. That’s why it’s important to include your mail during checkout.

Send us an email